Privacy Policy
Last Updated: January 2026
careconnectwirral.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, and other information you voluntarily provide when contacting us or signing up for services.
- IP Address: Your Internet Protocol (IP) address for security and analytics purposes.
- Cookies: Identifiers stored on your device to enhance your experience and track user behaviour.
- Usage Data: Information about how you interact with our Site, including pages visited, time spent, and referral sources.
- Device Information: Browser type, operating system, and device identifiers.
How We Use Information
We use the information we collect for the following purposes:
- Analytics: To understand Site usage patterns and user behaviour through analytics platforms.
- Affiliate Tracking: To track affiliate commissions and referral activity from third-party casino and gambling operators.
- Site Improvement: To enhance Site functionality, user experience, and content relevance.
- Marketing: To send promotional communications (with your consent where required).
- Compliance: To comply with legal obligations and detect fraudulent activity.
Cookie Policy
Our Site uses cookies to collect and store information. Cookie types include:
- Essential Cookies: Required for Site functionality and security.
- Analytical Cookies: Used to analyse Site usage and improve performance.
- Affiliate Cookies: Track referrals to third-party casino operators for commission purposes.
- Marketing Cookies: Enable targeted advertising and promotional content.
You can opt-out of non-essential cookies by:
- Adjusting your browser settings to refuse cookies.
- Using our cookie consent banner (where available).
- Visiting industry opt-out tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).
Please note that refusing essential cookies may impair Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, terms of service, or content of these external sites. We encourage you to review their privacy policies before providing any personal information. Your use of third-party sites is at your own risk and subject to their respective terms.
Your Rights
Under UK and EU data protection law (GDPR and UK Data Protection Act 2018), you have the following rights:
- Right to Access: Request a copy of personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data under certain conditions ("Right to be Forgotten").
- Right to Restrict Processing: Limit how we process your data.
- Right to Data Portability: Receive your personal data in a portable format.
- Right to Object: Opt-out of marketing communications and certain processing activities.
- Rights Related to Automated Decision-Making: Object to decisions made solely by automated means.
To exercise any of these rights, contact us at privacy@careconnectwirral.co.uk with "Data Subject Request" in the subject line.
Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically:
- Contact information is retained for 24 months from last interaction.
- Analytical data is retained for 13 months.
- Affiliate tracking data is retained for 7 years (for compliance and audit purposes).
- Cookies are retained according to their expiration dates.
You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data subject rights, or have concerns about our privacy practices, please contact us:
- Email: privacy@careconnectwirral.co.uk
- Response Time: We aim to respond to all inquiries within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Disclaimer: This Site is intended for informational purposes only. Gambling involves risk. Please gamble responsibly and only in jurisdictions where it is legal. We are not responsible for any losses or disputes arising from third-party gambling operators.